Privacy Policy

Coffs Coast Engineering

Effective Date: 07.02.2025

1. Introduction

Coffs Coast Engineering ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or interact with us in any way.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect different types of information to provide and improve our services. This includes:

2.1 Personal Information

We may collect personal details such as your:

  • Name
  • Email address
  • Phone number
  • Business or company name
  • Billing and shipping addresses
  • Payment details (processed securely through third-party payment providers)

2.2 Non-Personal Information

We may also collect non-personal data, including:

  • IP address
  • Browser type and version
  • Pages visited on our website
  • Time and date of visit
  • Device information

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, track website performance, and analyze visitor behavior. You can disable cookies in your browser settings, but this may affect site functionality.

3. How We Use Your Information

We use the information collected for the following purposes:

  • To provide and maintain our services
  • To process transactions and manage orders
  • To respond to inquiries and customer support requests
  • To improve website functionality and user experience
  • To comply with legal obligations and prevent fraudulent activities
  • To send promotional materials (if consent is given)

4. How We Share Your Information

We do not sell, rent, or trade your personal data. However, we may share your information with:

  • Service Providers: Third-party vendors who assist in website hosting, payment processing, and customer support.
  • Legal Authorities: If required by law or to protect our rights.
  • Business Transfers: In case of a merger, acquisition, or asset sale.

5. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of your personal information.
  • Correction: Request corrections to inaccurate data.
  • Deletion: Request the deletion of your data.
  • Opt-Out: Withdraw consent for marketing communications.

To exercise these rights, contact us at 1300 522 161 or visit us at our office.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Coffs Coast Engineering

U2 15 Lawson Crescent,

Coffs Harbour 2450

Phone: 1300 522 161

This Privacy Policy complies with applicable data protection laws, including the Australian Privacy Act 1988 and the GDPR (if applicable).